Commercial insurance
Pull loss runs and claim history — without sitting on hold
Loss-run retrieval eats broker hours — long carrier holds, repeated calls, manual chasing. Dialfetch places the call, works through the carrier IVR, waits on hold, and comes back with the claims history you asked for.
the problem
Producers and account managers lose hours per submission calling carriers for loss runs and being parked on hold.
example goals
You submit a plain-language goal; Dialfetch places the call, works the phone tree, waits on hold, and returns a structured answer.
goalRequest the 5-year loss runs for policy #CPP-4820193 and confirm the fax/email they will send to.
goalGet the current claim count and total incurred for account “Meridian Logistics”.
goalConfirm whether policy #WC-99210 has any open claims and the status of each.
what it calls
Carrier service lines, MGA and wholesaler desks, TPA claim units.
what you get back
A structured answer against fields you define, plus an outcome, transcript and recording.
claim_counttotal_incurredopen_claimsdelivery_methoddelivery_eta
Put the phone calls on autopilot.
Give it a number and a goal. Get a structured answer back — over an API, a dashboard, or MCP.
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